{"id":6695,"date":"2023-06-19T10:29:53","date_gmt":"2023-06-19T08:29:53","guid":{"rendered":"https:\/\/www.loidl-consulting.at\/nicciTest\/wordpress6\/?page_id=6695"},"modified":"2025-04-14T14:00:08","modified_gmt":"2025-04-14T12:00:08","slug":"kunden-support","status":"publish","type":"page","link":"https:\/\/www.loidl-consulting.at\/en\/kunden-support\/","title":{"rendered":"Kunden Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6695\" class=\"elementor elementor-6695\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0bf60d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0bf60d8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bba41f8\" data-id=\"bba41f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-072bbd5 elementor-widget elementor-widget-image\" data-id=\"072bbd5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.898.tv\/nqj9hex\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"218\" height=\"218\" src=\"https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/06\/LC-icon-remoteview.png\" class=\"attachment-medium_large size-medium_large wp-image-6704\" alt=\"mit dem LC Remote Support Button kann man sich f&#xFC;r den Remote Support anmelden\" srcset=\"https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/06\/LC-icon-remoteview.png 218w, https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/06\/LC-icon-remoteview-150x150.png 150w\" sizes=\"(max-width: 218px) 100vw, 218px\"\/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4d19ba elementor-widget elementor-widget-heading\" data-id=\"d4d19ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/www.898.tv\/nqj9hex\" target=\"_blank\"><a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Remote&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;!-- wp:paragraph --&amp;gt;&amp;quot;Remote&rdquo; bedeutet der Fernzugriff auf etwas, z.B. einen Desktop, der auf einem entfernten Computer dargestellt wird, obwohl die Anwendungen auf einem anderen Computer installiert sind. Ein Remote-Betrieb ist demnach der Betrieb z.B. einer Infrastruktur aus der Ferne.&amp;lt;br\/&amp;gt;&amp;lt;!-- \/wp:paragraph --&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/www.loidl-consulting.at\/en\/glossary\/remote\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>Remote<\/a> Support<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1bf2bb8\" data-id=\"1bf2bb8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-642e568 elementor-widget elementor-widget-image\" data-id=\"642e568\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"218\" height=\"218\" src=\"https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/06\/LC-chat-icon.png\" class=\"attachment-medium_large size-medium_large wp-image-6700\" alt=\"mt dem Loidl Chat Button kann der Support-Chat aufgerufen werden\" srcset=\"https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/06\/LC-chat-icon.png 218w, https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/06\/LC-chat-icon-150x150.png 150w\" sizes=\"(max-width: 218px) 100vw, 218px\"\/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbfd434 elementor-widget elementor-widget-heading\" data-id=\"cbfd434\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Chat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5cdcc9d\" data-id=\"5cdcc9d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0433f83 elementor-widget elementor-widget-image\" data-id=\"0433f83\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/helpdesk.loidl-consulting.at\/#login\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"218\" height=\"218\" src=\"https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/05\/Loidl-support-ticket-icon.png\" class=\"attachment-medium_large size-medium_large wp-image-5513\" alt=\"Loidl IT-L&#xF6;sungen: Support Aufruf Ticketing System\" srcset=\"https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/05\/Loidl-support-ticket-icon.png 218w, https:\/\/www.loidl-consulting.at\/wp-content\/uploads\/2023\/05\/Loidl-support-ticket-icon-150x150.png 150w\" sizes=\"(max-width: 218px) 100vw, 218px\"\/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ff2d9 elementor-widget elementor-widget-heading\" data-id=\"e7ff2d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/helpdesk.loidl-consulting.at\/#login\" target=\"_blank\">Ticketing System<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d19b333 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d19b333\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a792da\" data-id=\"7a792da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e5c64f elementor-widget elementor-widget-spacer\" data-id=\"3e5c64f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eb813c elementor-widget elementor-widget-html\" data-id=\"7eb813c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/code.jquery.com\/jquery-3.6.0.min.js\"><\/script>\n<script src=\"https:\/\/helpdesk.loidl-consulting.at\/assets\/chat\/chat.min.js\"><\/script>\n<script>\n$(function() {\n  new ZammadChat({\n    background: '#b2182b',\n    fontSize: '12px',\n    chatId: 1\n  });\n});\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p><a class=\"glossaryLink\" aria-describedby=\"tt\" data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Remote&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;!-- wp:paragraph --&amp;gt;&amp;quot;Remote&#x201D; bedeutet der Fernzugriff auf etwas, z.B. einen Desktop, der auf einem entfernten Computer dargestellt wird, obwohl die Anwendungen auf einem anderen Computer installiert sind. Ein Remote-Betrieb ist demnach der Betrieb z.B. einer Infrastruktur aus der Ferne.&amp;lt;br\/&amp;gt;&amp;lt;!-- \/wp:paragraph --&amp;gt;&lt;\/div&gt;\" href=\"https:\/\/www.loidl-consulting.at\/en\/glossary\/remote\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Remote<\/a> Support Chat Ticketing System<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6695","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kunden Support - LOIDL Consulting &amp; 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